GUEST SERVICES VOLUNTEERS
What to know for Sunday
WHAT YOU NEED TO KNOW.
SEE YOU SUNDAY!
January 12
What to Know
Prayer Huddles 7:15 in room 260, 8:45 in room 260, 10:30 in room 260
Compassion Sunday. Tables will be set up in the gathering area. If you are positioned around this area please assist with the congestion by directing members to form a line. Aisle blockers will be in place. I will be there to assist as well.
Foundations class is at 11:15 in the Groups Lounge.
Youth Culture in room 100 Sunday Night
6pm Ordination service in the worship center. If you have not let Lacey Lippy know that you are available please do so by the end of the day
ADDITIONAL RESOURCES:
USHER NOTES
Usher Responsibilities
Door Protocol
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When service begins all Worship interior doors should be closed and all interior and exterior worship doors should be opened after dismissal is given.
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During the service, help direct guests to exit and enter using the main doors.
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Between services: Leave all doors open.
BEST PRACTICES
Guest Services Core Values
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Prioritize Guests
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Anticipate Needs
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Remove Obstacles for distraction.
The guest who arrives late deserves the same experience as the guest who arrives on time. We never know when someone is at church for the first time or the first time in a long time. We want all guests to have a remarkable experience at Brookstone!
All teams need to be aware of the most common practices we find pulling us away from guests:
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Cell phone use
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Personal conversations
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Leaving your serving position before the designated time
ABOUT
Mission & Vision