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Frequently Asked Questions

What counseling approach do you use?


At Brookstone we are committed to a biblical approach when counseling.  Biblical Counseling is the process where the truth of scripture is related individually and practically to a persons life circumstances.  Three important distinctions help drive our commitment to this process:


  • First, we believe that when the the Bible is properly interpreted it becomes sufficient for life as it reveals to the believer all the help necessary for one to understand his or her need for Christ, how he or she can please Christ, and how to live in a god-honoring way regardless of life’s circumstances.

  • Second, the Bible is also the authoritative source with which all truth claims must be evaluated. We recognize and respect that there are many theories that use presuppositions, principles, and methodologies that are not in line with our interpretation of the biblical text, but we hold firmly to the belief that the Gospel of Jesus Christ is our only chance for true change. 

  • Third, we believe that genuine heart change is totally dependent on the ministry of the Holy Spirit. 


For these reasons our view of counseling practice includes the importance of prayer, dependence on God, a growing knowledge of the Word of God, and the support of true community.   

For a more detailed explanation of biblical counseling, please see the confessional statement of the Biblical Counseling Coalition



Do you offer counseling to the community?


We at Brookstone feel blessed to be part of the wonderful Western North Carolina community, and it is with joy that we seek to be positive participants in that community.  One of the ways we seek to be good neighbors is by offering our counseling services, not only to our church members, but to our community at large.  While preference in scheduling is offered to members of Brookstone church we invite anyone to request counseling appointments.  Whether you are a member in another church, or a couple, family, or individual in need of some help our doors are always open to you. 



How much do you charge for counseling services?


Our counseling ministry is a free service we offer to our church members and our community.  The cost of operating this service is generously supplied by the faithful contribution of the membership of Brookstone Church. 


What are your counseling hours? 


Our available counseling hours are as follows:

Monday - Thursday 9:00AM - 5:00PM


Please keep in mind that scheduling preference is given to members of Brookstone Church. 


We are not available after 5:00PM except on Wednesday evenings. 



What if I need immediate help and the counseling schedule is full?


We make every effort to fulfill each counseling request in a timely manner.  Should we not be in a position to do so at the time of your request we can either refer you to another counselor in our community, or invite you to participate in one of our Wednesday night Recovery Group classes. 


In addition to immediate help from 911 here are some important numbers in case of an emergency:


Suicidal Thoughts


Phone: 213-4055


Western Highlands Network

24 Hour Hotline:  800-951-3792


Domestic Violence Issues

Helpmate- for individuals and their children subject to domestic violence.

24 Hour Hotline: 254-0516


Homeless/Addiction Issues

Western North Carolina Rescue Mission

Phone: 254-1529



Our Voice (Rape Crisis Center)

24 Hour Hotline: 255-7576


How do I make an appointment?


Requesting an appointment is simple. Please fill out the online Intake and Informed Consent forms on the counseling page of our website.  They can be found under the resource tab.  Once submitted and received someone from our office will be in touch with you to schedule an appointment.  If you have any other questions or need some help with the forms simply call our office at 828-658-9443 x 7627, or you may email:  

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